Essential, Complete or Signature: which Hey Castor membership fits your home?
The right plan depends less on a label and more on how much of the property you want removed from your recurring list. These are the practical differences among Hey Castor’s three starting points.
Essential: the recurring foundation
Essential is designed for homeowners who want the major seasonal services remembered and coordinated. It centres on gutters, exterior windows, every-other-week lawn care during the growing season, quarterly care for up to two vehicles and a modest allowance for smaller handyman work.
Choose Essential when the property is comparatively straightforward and you are comfortable continuing to arrange some services yourself.
Complete: interior, exterior and lifestyle services together
Complete increases lawn care to weekly during the growing season and adds a second exterior-window visit, monthly vehicle care, spring and fall house cleaning, carpet or upholstery cleaning, pressure washing, optional annual boiler maintenance and a larger handyman allowance.
It is the strongest starting point for a busy household that wants the most common recurring services on one plan.
Signature: higher frequency and more property complexity
Signature is intended for larger homes and longer service lists. It can add pool or hot-tub maintenance, twice-monthly vehicle care, painting and touch-ups, deck care, assembly and mounting, priority projects and more handyman time.
When to request a custom plan
Choose Custom when the home falls outside ordinary assumptions: extensive grounds, multiple heating systems, more than two vehicles, unusually difficult access, multiple structures or service frequencies that do not match a set plan.
Every plan begins with the property
The website plans are starting points. Your quote confirms the actual services, visit counts, home and lot assumptions, materials, exclusions and annual price. Requesting a plan is free and does not begin a membership.
Frequently asked questions
Which Hey Castor membership should I choose?
Essential is a focused recurring foundation, Complete adds more interior, exterior and lifestyle services, and Signature fits larger or more complex properties. Use Custom when the home, systems, grounds or desired frequency do not match a starting plan.
Are repairs and materials included in every plan?
Only work explicitly listed in the accepted plan is included. Repairs, parts, materials and additional labour are separate unless the quote or membership agreement says otherwise.
Can the service list be adjusted for my home?
Yes. The website plans are starting points. Hey Castor confirms services, visit counts, property limits, exclusions and price before the membership begins.